Personal Data Protection

1rm88 Privacy Policy – Member Data Security in Malaysia

At 1rm88, your privacy is more than a legal obligation — it is our genuine commitment to every member. Find out exactly how your information is collected, used and protected.

Updated: January 2026
1

Introduction and Scope of This Policy

This Privacy Policy describes how 1rm88 collects, uses, stores, and protects your personal information when you use our platform, website, and mobile app. It applies to all registered members and website visitors of 1rm88 without exception.

We operate in accordance with internationally recognised data protection principles and comply with applicable legal requirements in Malaysia. Each time you register an account or use our services, you consent to the practices described in this Privacy Policy.

This Privacy Policy should be read together with Terms and Conditions ours. Both documents together form the complete agreement framework between you and 1rm88.

We take our responsibility as the custodian of your data seriously. If at any time you have concerns about how we handle your information, do not hesitate to reach out through the channels listed at the end of this document.

2

Types of Personal Data We Collect

We only collect data that is strictly necessary to deliver quality services and ensure platform security. The categories of data we collect are as follows:

Data Category Sample Information Requirements
Identity Data Full name, date of birth, identity card number Mandatory (KYC)
Contact Data Email address, phone number Mandatory
Financial Data Bank account number, transaction history Mandatory
Technical Data IP address, device type, web browser Automatic
Usage Data Game history, session duration, game preferences Automatic
Communication Data Live chat records, support emails Where relevant

We never collect sensitive data such as your medical information, political views, or religious beliefs unless you voluntarily provide it in the context of responsible gaming.

3

How We Collect Your Information

Your personal data is collected through several different channels as you interact with the platform 1rm88:

  • Account Registration: Information you fill in when creating a new account, including your name, email, phone number, and date of birth.
  • KYC Verification Process: Documents you upload to verify your identity, such as a copy of your ID and proof of address.
  • Financial Transactions: Details related to your deposit and withdrawal activity on the platform.
  • Platform Usage: Data collected automatically as you browse our website or use our app, including cookies and server logs.
  • Support Interactions: Information you provide when contacting our customer support team via live chat or email.
  • Marketing Campaigns: Information you share when participating in our lucky draws, promotions, or surveys.
We do not purchase or obtain personal data lists from external third parties for marketing purposes. All data we hold is collected directly from your interactions with the platform. 1rm88.
4

How We Use Your Data

Every piece of data we collect has a clear and legitimate purpose. 1rm88 uses your information for the following purposes:

  • Account Management: Creating and maintaining your account, processing secure logins, and updating profile information when required.
  • Transaction Processing: Verifying and processing all deposits and withdrawals accurately and securely in accordance with your chosen payment method.
  • KYC and AML Compliance: Verifying member identity and fulfilling anti-money laundering (AML) obligations as required by law.
  • Platform Security: Detecting and preventing fraud, unauthorised access, and suspicious activity on your account.
  • Service Improvement: Analysing usage patterns to improve the gaming experience, platform interface, and technical performance.
  • Service Communications: Sending important notifications about your account, term changes, security updates, and transaction confirmations.
  • Targeted Marketing: With your consent, to send you information about relevant promotions, bonuses and special offers.
  • Responsible Gaming: Monitoring gameplay patterns to identify intervention needs in line with policy. Responsible Gaming ours.
We will not use your data to make automated decisions that have a material impact on you without responsible human involvement in the process.
5

Data Sharing and Disclosure

1rm88 does not sell, rent, or trade your personal data to any third party for their commercial purposes. Your data will only be shared under the following limited circumstances:

  • Trusted Service Providers: Technical partners such as game software providers, payment processors, and cloud infrastructure providers that help us operate the platform. All third parties are bound by strict confidentiality agreements.
  • Legal Requirements: When required by a court, law enforcement agency or regulatory body with valid jurisdiction to request such information.
  • Fraud Prevention: With accredited identity verification service providers and recognised industry bodies for the purposes of fraud prevention and anti-money laundering.
  • Business Transfer: In the event of a merger, acquisition, or business asset transfer, your data may be transferred to a successor entity provided that equivalent privacy protections are maintained.
In all cases of data sharing, we ensure that recipients comply with data protection standards equivalent to this Privacy Policy and are contractually bound to safeguard your information.
6

Data Security Measures

1rm88 continuously invests in the latest security infrastructure to ensure your personal data is always protected against unauthorised access, loss, or damage.

Key security measures we have implemented include:

  • 256-bit SSL Encryption: All data transmitted between your device and our servers is protected with industry-grade encryption, ensuring sensitive information cannot be intercepted.
  • Layered Access Controls: Only authorised personnel may access member personal data, and all access is logged and audited on a regular basis.
  • Two-Factor Authentication (2FA): Additional protection for member accounts and internal systems to prevent unauthorised access even when a password is compromised.
  • 24/7 Monitoring: A continuous security monitoring system that detects and responds to threats in real time.
  • Regular Security Audits: Penetration testing and security reviews conducted regularly by independent security experts.
  • Secure Data Backup: Data is regularly backed up to a separate secure location to ensure service continuity and disaster recovery.
While we take all reasonable precautions, no system is 100% foolproof. You also play an important role — never share your password and always keep your device up to date.
7

Cookies and Tracking Technologies

Website and app 1rm88 uses cookies and similar tracking technologies to enhance your experience and enable the platform to function properly.

Types of cookies we use:

  • Essential Cookies: Required for core platform functions such as login sessions and security. These cookies cannot be disabled.
  • Preference Cookies: Saving your preferences such as language, display theme, and personal settings so you do not need to reconfigure them each time.
  • Analytics Cookies: Helps us understand how users interact with the platform so we can make continuous improvements. This data is collected in aggregate and does not identify you individually.
  • Session Cookies: Maintains your login status and activity basket during an active session. These cookies are deleted automatically when you close your browser.

You can manage your cookie settings through your web browser. Please note that disabling certain cookies may affect the functionality of the platform.

8

Your Rights Over Personal Data

As a member 1rm88, you have the following rights regarding your personal data. We are committed to fulfilling each of these rights within a reasonable timeframe:

Your Rights as a 1rm88 Member

We respect and facilitate the exercise of your privacy rights at all times


Access Rights

You have the right to request a copy of the personal data we hold about you at any time. Requests will be processed within 14 working days.

Right to Rectification

If your data is inaccurate or outdated, you may request an immediate correction through your account profile page or by contacting our support team.

Right to Erasure

You may request the deletion of your personal data, subject to legal record-retention obligations and fraud prevention requirements.

Right to Object

You have the right to object to the processing of your data for direct marketing purposes at any time by using the unsubscribe link in our emails.

Right to Data Portability

You may request your data in a machine-readable format for transfer to another service provider where technically feasible.

Right to Restrict Processing

In certain circumstances, you may request that we restrict how we process your data while a dispute or review is in progress.

To exercise any of the above rights, contact our privacy team at [email protected] or via in-platform live chat. We will verify your identity before processing any request.
9

Data Retention Period

1rm88 retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy or as required by applicable law.

  • Active Account Data: Retained for as long as your account is active and for a specified period after account closure for customer service purposes.
  • Financial Transaction Records: Retained for a minimum of 7 years after a transaction occurs, in line with Malaysia's financial and tax legal requirements.
  • KYC and Verification Records: Retained for 5 years after the business relationship ends, to comply with anti-money laundering legal requirements.
  • Support Communication Logs: Retained for 2 years for quality control and dispute resolution purposes.
  • Analytics Data: Anonymised usage data may be retained for a longer period for platform trend analysis purposes.

Once the retention period has ended, your data will be securely deleted or anonymised using methods that ensure it cannot be recovered.

10

Amendments to This Privacy Policy

1rm88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. Any material amendments will be communicated to you via:

  • A prominent notice on the website homepage 1rm88
  • Email notification to your registered address at least 7 days before the amendment takes effect.
  • An in-platform pop-up notice upon your next login

The "Updated" date at the top of this page always reflects the latest version of the Privacy Policy currently in effect. Continued use of the platform 1rm88 after the effective date of any amendment constitutes acceptance of the revised terms.

We encourage you to review this page periodically. If you disagree with any amendment, you have the right to close your account before the effective date without any penalty.
11

Contact Us About Privacy

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, our privacy team 1rm88 ready to assist:

  • Privacy Email: [email protected] — for inquiries specific to personal data
  • Support Email: [email protected] — for general inquiries about your account
  • Live Chat: Available 24/7 directly within the platform for immediate assistance
  • FAQ: Visit page FAQ for answers to frequently asked privacy questions

All data privacy enquiries will be handled with full confidentiality and responded to within 5 working days. For complex complaints, we may require additional information to carry out a thorough investigation.

Why Your Data Is Safe at 1rm88

Industry-grade security infrastructure to protect every member


256-bit SSL Encryption

All communications between you and our platform are secured with banking-grade encryption, ensuring your data cannot be intercepted by any party.

Integrated KYC Verification

A thorough identity verification process ensures that only legitimate account owners can access and manage their accounts on the platform. 1rm88.

24/7 Security Monitoring

Our automated monitoring system remains on constant watch to detect suspicious activity and respond to security threats in real time.

Secure Cloud Infrastructure

Your data is stored in high-grade data centres with multi-layered physical and digital protection, including automatic backups to prevent data loss.

Self-Managed Privacy Controls

You can manage your privacy preferences, communication settings and marketing consent directly from your account page without needing to contact the support team.

Independent Security Audit

Platform 1rm88 undergoes regular security audits by independent third parties to ensure our data protection practices consistently meet the latest standards.

Your Privacy is Protected. Join 1rm88 with Confidence.

Register a free account today and enjoy a safe, fair online casino experience that fully respects your privacy.

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